The mission of the Rancho California Water District is to deliver reliable, high-quality water, and reclamation services to its customers and communities in a prudent and sustainable manner.
Rancho Water’s Strategic Plan (PDF) is a blueprint for how the District will respond to current challenges and make the best of future opportunities for the benefit of our customers. It confirms our mission and guiding principles as a special-purpose public agency dedicated to high-quality water, wastewater, and recycled water service.
In Pursuit of the District’s Strategic Plan objective to "Promote an Open and Professional Work Environment throughout the Organization," staff launched an effort to develop shared organizational values with participation throughout the organization, which will guide Rancho Water’s actions towards one another, our customers, and our community. A survey was conducted in November 2021, where each employee was asked to select the top four guiding principles from a list of 35 that they felt best aligned with Rancho Water's values, culture, and aspirational goals. As a result, the selected Guiding Principles are as follows:
- Approach to Work
- Community First
- Personal Responsibility & Accountability