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  1. Home

  2. About Us

    1. About Rancho Water
      1. Board of Directors
        1. Board Elections
      2. Executive Management
      3. History
      4. Vision & Mission
    2. Alerts & Notifications
    3. Board of Directors
    4. Contact Us
    5. Frequently Asked Questions
    6. Integrated Regional Water Management (IRWM)
      1. Projects & Plan Update
      2. Meetings, Documents, Resources
    7. News
    8. Public Meetings
      1. Board of Directors
      2. Engineering & Operations Committee
      3. Finance & Audit Committee
      4. Planning & Administration Committee
      5. Meeting Materials/Handouts
    9. Public Policy
    10. Security
    11. Service Area
    12. SRRRA
    13. Vail Lake
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  3. Departments

    1. Customer Service
      1. Log into My Account
      2. Online Bill Payment
      3. How Can I Pay My Bill?
      4. Customer Assistance Programs
      5. Your Water Bill, Rates, & Budget
      6. Change of Address
      7. Service Area Map
      8. Start / Stop Water Service
      9. Submit a Variance Form
      10. Residential Shutoff Policy
      11. EasyPay form
      12. Go Paperless form
    2. Engineering
      1. 5-Year Capital Improvement Plan
      2. Administrative Code, Part III
        1. Standard Specifications and Drawings
        2. Water System Facility Req. and Design Guide
        3. Sewer System Facility Req. and Design Guide
        4. On-Site Recycled Water Irrigation Systems Manual
      3. Capital Construction Projects
      4. CEQA Compliance
        1. CEQA Notifications - Prior Calendar Years
      5. Development & Design Services
      6. Document Library
      7. Request for Facility Information
      8. Water Resource Planning
    3. Finance
      1. Accounts Payable
      2. Community Facilities District
      3. Budgets & Financial Reports
      4. Grant Management
      5. Investor Relations
        1. Investor Relations
      6. Unclaimed Money
    4. Human Resources
      1. Employee Benefits
      2. HR Documents
      3. Job Descriptions
      4. Job Opportunities
    5. Operations & Maintenance
      1. Field Services
        1. Service Request
      2. Timeline of a Water Main Break
      3. Water Reclamation
        1. Source Control
          1. Dental Amalgam Wastewater Compliance Program
        2. Wastewater Collection & Treatment
      4. Water Quality
        1. Cross Connection & Backflow Prevention
        2. Recycled Water
        3. Distribution System TDS & Chloride Data
        4. PFOA / PFOS in Drinking Water
    6. Public Information
      1. Community Events
      2. Government Relations
      3. News
      4. Notify Me
    7. Purchasing
      1. Surplus Sales
      2. Current Bid Opportunities
    8. Water Education
      1. Elementary School
      2. Middle School
      3. Teacher Resources
      4. Water Bottle Fill Stations
    9. Water Use Efficiency
      1. Temecula Murrieta In Bloom
    10. Fix-a-Leak Week
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  4. Customers

    1. Residential Customers
    2. Agricultural Customers
    3. Commercial Customers
    4. Financial Assistance Programs
    5. Leak Resources
    6. Workshops
    7. MyWaterTracker
    8. Rebates & Programs 
    9. Water Supply Update
      1. Drought Update
      2. Water Use Efficiency
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  5. Doing Business

    1. Purchasing Department
    2. Construction Project Bids
    3. Investor Relations
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  6. I Want To…

    1. Apply for a Job
      1. Apply for a Job
    2. Contact
      1. Contact the District
    3. Find
      1. Drought Information
      2. Forms & Documents
      3. Rebate / Voucher Information
      4. My Water Hub
    4. Learn About
      1. Residential Sewer Lateral Maintenance (PDF)
      2. Upper Santa Margarita Watershed IRWM
      3. COVID-19 Ongoing Updates
      4. Construction Project Updates
    5. My Account
    6. Start / Stop Water Service
    7. Submit
      1. Payment
      2. Service Request
      3. Variance Request
      4. Residential Variance Form
      5. Water Waste Report
    8. View
      1. Consumer Confidence Report (PDF)
      2. District Calendar
      3. FAQs
      4. RCWD Strategic Plan (PDF)
      5. Water Shutdown Calendar
    9. Watch a Video
    10. Why Don't I Have Water?
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  7. Feature Links

    1. Water Waste Report
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    1. News
    2. Community Events
    3. Government Relations
    4. Notify Me
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